Paytm has announced the launch of a new toll-free number 180018001234 to help customers use Paytm without an internet connection. This is particularly important for the times when internet connectivity is patchy, and continued disconnections would stop you from using the Paytm app. Both users, as well as merchants, can now use the feature just by calling the toll-free number to pay and receive money. The facility can be used to recharge their mobiles which will empower millions of non-smartphone users across India.
To use this facility, the users need to be registered with Paytm with their mobile numbers and have a four digit Paytm PIN just like any ATM PIN. The users need to call the number and enter the contact number of the recipient and enter Paytm PIN to transfer the money. Paytm is already offering its Digital cash services for users to pay in Taxis, Autos, Petrol Pumps, grocery shops, restaurants, multiplex, parking, pharmacies, hospitals, Kirana stores, etc.
“We are committed to enabling more and more Indians to be able to transact digitally. The launch of our new toll-free payment number is another significant step in that direction. This will allow even non-smartphone users across India go cashless,” added Nitin Mishra, Senior Vice President for Paytm.