Article by:Concerto Cloud Services
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastrophic, cascading technical failure that apparently started with a “small fire” in Delta’s datacenter.
Multiple news outlets have relayed this story about the fire, so I can’t speak to how Delta has its IT network designed and deployed. But I can say three things for sure.
First, our hearts go out to Delta for having to go through the mother of all business disruptions. It’s a tribute to the organization’s leadership, tenacity and resourcefulness that just a few days later, they were back online and operating normally again.
Second, if what I’m reading is true, this entire mess may have been avoidable — or at least, easier contained.
Third, I was one of the Delta travellers last week that was
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastrophic, cascading technical failure that apparently started with a “small fire” in Delta’s datacenter.
Multiple news outlets have relayed this story about the fire, so I can’t speak to how Delta has its IT network designed and deployed. But I can say three things for sure.
First, our hearts go out to Delta for having to go through the mother of all business disruptions. It’s a tribute to the organization’s leadership, tenacity and resourcefulness that just a few days later, they were back online and operating normally again.
Second, if what I’m reading is true, this entire mess may have been avoidable — or at least, easier contained.
Third, I was one of the Delta travellers last week that was
