Call drop issue: Parliamentary panel calls DoT, Trai and telcos for meeting to discuss call drops

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  05 Nov 2016 , 14:14

A Parliamentary panel has called telecom operators along with the Department of Telecom and sector regulator TRAI for a meeting on 10 November to discuss the raging call drop issue.

The Parliamentary Standing Committee on Information Technology, headed by BJP MP Anurag Thakur, has called members of industry body COAI and Reliance Jio separately.

Reliance Jio, also a member of Cellular Operators Association of India, has blamed the industry body for promulgating views of mainly incumbent telecom operators – Airtel, Vodafone and Idea Cellular.

The subject of the meeting is ‘Issues related to quality of services and reported call drops’, according to a Lok Sabha notice. The panel will “hear the views of the representatives of Cellular Operators Association of India (COAI) and Reliance Jio, followed by meeting with representatives of DoT and The Telecom Regulatory Authority of India (TRAI).”

Call drops are rampant in the country with telecom operators of late making some effort to improve the situation by installing more telecom towers.
There has also been a tussle between Reliance Jio and incumbent telecom operators for not providing adequate interconnection facility to the Mukesh Ambani-led firm, leading to heavy call drops on its network.

Interconnection enables mobile users to make calls to customers of other networks and is, therefore, crucial for smooth functioning of mobile services.

TRAI has also recommended a penalty of Rs. 3,050 crores on Bharti Airtel, Vodafone and Idea Cellular, holding them responsible for congestion on Reliance Jio network leading to call drops.

As per the quality of service rules, not more than five calls in 1,000 should fail due to network congestion. The recommendation followed complaints from Reliance Jio that over 75 percent of calls on its network are failing as incumbents were not giving sufficient points of interconnect that would help complete calls.

As per TRAI’s recommendation, the penalty for Airtel and Vodafone work out to about Rs. 1,050 crores each, while in case of Idea Cellular it comes to about Rs. 950 crores.

The regulator stopped short of recommending cancellation of their telecom licences by saying it may lead to “significant consumer inconvenience”.

PTI

DoT looking at second gen reforms such as simplifying licences and EMF portals

  01 Nov 2016 , 16:01

The Department of Telecommunications (DoT) is now looking to herald second generation reforms like simplifying licences and launching electromagnetic field (EMF) portals to help people test the level of radiation from towers.

“We are now looking at second generation reforms, which include simplifying licences, moving from the access spectrum space to backhaul spectrum space and EMF portal, to make it possible for the citizens to test the radiation level from towers,” Telecom Secretary J.S. Deepak said on Tuesday.

Addressing the inaugural session of “India Telecom 2016”, organised jointly by DoT and Ficci, Deepak said in the last six to eight months there have been huge reforms in the spectrum space, like sharing and trading of airwaves.

“We have adopted a transparent system of allocation of spectrum,” he said.

Deepak further said, “There is no longer an environment of spectrum scarcity. So much spectrum is now available with our telcos that it can improve the quality of services, including mobile broadband.”

Sharing of passive infrastructure vis-a-vis licences and lighter regulations with issuing of self certification are some of the other things,” he added.

Deepak observed that a third of the country’s population is still without voice connections and two-thirds of it unable to connect to internet because of issues of connectivity, digital literacy and absence of content in local languages.

IANS